Effective Date: April 2, 2024

Victory Home Improvement (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect
We may collect the following types of information:

Personal Information: Name, email address, phone number, and address when you contact us or request a quote.

Usage Data: Information about how you interact with our website (e.g., pages visited, time spent, browser type).

Cookies & Tracking Technologies: We use cookies to enhance user experience and analyze website traffic. We also use third-party tracking technologies, such as Google Analytics and Plerdy, to monitor and analyze web traffic, user behavior, and site performance.

Google Analytics: We use Google Analytics to collect information about how visitors use our website, including the number of visitors, the websites they came from, and the pages they visit. Google Analytics collects information anonymously and reports trends without identifying individual users. You can opt-out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-On.

Plerdy: Plerdy is used to analyze user behavior on our website, including mouse movement, clicks, and page interactions. This tool helps us improve the user experience and optimize our site’s performance. Information collected by Plerdy is also anonymous, and no personally identifiable information is stored.

2. How We Use Your Information
We use your information to:

- Provide and improve our services.
- Respond to inquiries and provide quotes.
- Send updates, promotions, or service-related communications.
- Analyze website traffic and user behavior to enhance user experience.

3. How We Protect Your Information
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.

4. Sharing of Information
We do not sell, trade, or rent your personal information. However, we may share information with third-party service providers who assist in operating our website or providing our services.

5. Your Choices
- You can opt out of receiving promotional emails at any time.
- You can disable cookies in your browser settings.
- You can opt-out of Google Analytics by using the Google Analytics Opt-Out Browser Add-On.

6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.

7. Changes to This Policy
We may update this Privacy Policy from time to time. Please check this page periodically for any changes.

8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 quotes@victoryhomeimprovement.net
📞 (765) 725-6767